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Three Key Responsibilities of the IT Help Desk
For many companies, the IT support service acts as the facade or front for the IT organization. Manages employee problems and service requests, managing most, if not all, of the communications between end-users and the IT organization. The helpdesk is a key player in providing IT services to the company and has a number of responsibilities that must be taken to succeed. In this blog...
The Biggest Advantages of Managed NOC Services
Should you manage your network operations or outsource them to third parties? It all depends on your organization's current infrastructure and its unique needs. For most companies, a managed IT department will be able to provide a higher level of service and support while saving significant sums of money to an organization. That's how. Respond to incidents faster with 24/7 support...
What Does An Outside Plant Engineer Do?
What Does An Outside Plant Engineer Do? Electrical engineers are mainly involved in designing, developing, testing and monitoring the devices such as electric motors, radar and navigation systems, communication systems, or power generation systems. They also closely work with design the electrical systems of cars and planes. Whereas Electronic engineers design and develop devices such as radios...
3 Benefits of Enterprise LAN Services
The benefits of hosted and managed network services have made the service essential to stay competitive at the business level. Here are six key benefits. When VoIP became more widely used in business a few years ago, the initial focus was almost exclusively on the benefits of corporate phone systems. As the capabilities of VoIP have expanded and developed, the range of its benefits has also...
How Managed Service Providers Improve Operations
Leaning on a managed service provider (MSP) for a subset of IT services can be a blessing. Instead of tackling a specific domain, such as email hosting or customer relationship management, having an MSP as part of your IT mix can free up internal IT staff for more strategic projects. But establishing a strong strategic partnership with your MSP is essential. Here we take a look at the...
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